No answer about my Google Ads API Token Application

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Olivier Clémence

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Nov 15, 2023, 2:55:25 AM11/15/23
to Google Ads API and AdWords API Forum
Hello,
i've submitted the form to grant my developper token to get data from real account.

But i've no answer !

I've asked twice in 15 days  but still i do not receive any answer.

Could someone help me with this ?

Google Ads API Forum Advisor

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Nov 15, 2023, 4:07:58 AM11/15/23
to ads-api-compl...@google.com, man...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the Google Ads API developer token and have not received any update.

Kindly confirm whether you have applied for basic access or standard access since both are different. To know more about different Access levels of Google Ads API developer token, you may check the Access levels.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
  • Google Ads Manager Account (MCC) ID
  • Access level applied (Basic or Standard access)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Cases ID: requested
  • Access level: requested
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02qCQy3:ref"

Thanks,
 
Google Logo Google Ads API Team


Olivier Clémence

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Nov 15, 2023, 3:15:40 PM11/15/23
to Google Ads API and AdWords API Forum
Hello,
thx for your reply.

I've applied for basic access.

I don't have any case Id.

you'll find below the information requested : 
  • Google Ads Manager Account (MCC) ID: 928-607-1768
  • Cases ID: (i don't have any case id)
  • Access level: Basic

Google Ads API Forum Advisor

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Nov 15, 2023, 4:19:02 PM11/15/23
to man...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for providing the additional information.


@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 928-607-1768
  • Case ID: User says that they haven't received any Case ID 

Olivier Clémence

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Nov 16, 2023, 3:09:30 AM11/16/23
to Google Ads API and AdWords API Forum
Hello i've just received this email :" Your Google Ads API token has been approved for Basic Access!" 

Thx for your support 👍 !

David Elliott

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Nov 19, 2023, 7:49:45 PM11/19/23
to Google Ads API and AdWords API Forum
Do you think asking again made it happen this time? I've been waiting almost 2 months now. 

Google Ads API Forum Advisor

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Nov 20, 2023, 4:59:03 AM11/20/23
to david....@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API .


Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Cases ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02qU1gW:ref"


Thanks,
 
Google Logo Google Ads API Team


 

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