Store Direct Upload View-Through Conversions

[jo...@greenfieldlabs.ca]

Hello,

We are trying to figure out how to do view-though conversions using the Store Direct Upload Conversion tracker.

Here's what we tried doing:

1. Running a Display campaign with impressions.
2. Creating a Store Direct Upload Conversion tracker.
3. Uploading a list of transactions complete with Email, Conversion Name (of the tracker in #2), Conversion Time, Conversion Value, and Conversion Currency.

We know that the upload was successful as seen here:

However, when we look in the UI we don't see it here:

We know we have checked view-through conversion to be count as displayed on the Conversions Settings page:

Here are the settings for the tracker as displayed in the UI:

I guess it's possible that none of the emails matched and that could be the reason that no conversions are showing up. However, I am doubtful because I have sat next to people while signed into their Gmail account and to say NONE of their accounts matched seems doubtful.

Our understanding is that the Store Direct Conversion Tracker automatically associates with a campaign unless we are missing a step.

Can you tell me what we're doing wrong or if we missed another step? Is there a way to retrieve these in the API (that aren't available in the UI).

We are posting here because we believe it's going to take a technical Google Developer to answer these questions. I am also happy to have a phone chat if this isn't the best way. Please let me know.

Thank you,

John

[googleadsapi...@google.com]

Hi John,

This cannot be obtained in the API if it's not available in the UI. To contact the UI experts, I'd recommend reaching out here.

Regards,

Anthony

Google Ads API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
 
You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwor...@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscribe@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
---
You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscribe@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/6a23bee2-5a78-433f-a6b4-4b738cc79004%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

[jo...@greenfieldlabs.ca]

This isn't really a question about UI vs API. We are not seeing view-through conversions on our Store Direct Upload tracker. If you could kindly answer:

1. Do view-through conversions work on Store Direct Upload trackers?

2. Are there any conditions that have to be met to show conversions on the Store Direct Upload tracker?

Thank you,

John

[googleadsapi...@google.com]

Hi John,

Since this is not API specific and more of the behavior of Google Ads, the product experts will be better suited to assist you.

Regards,

Anthony

Google Ads API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/ea58b215-69f8-4f19-9715-dae716938c51%40googlegroups.com.

[jo...@greenfieldlabs.ca]

How can we escalate this question to the product experts then? The link you provided here isn't particularly helpful unless I'm missing something. There's nothing that I can see from it where I can contact a Google Product Expert other than providing feedback

It would be great if you could point me in the direction of where I can fill out a form and receive a response from a Google Product Expert or perhaps an email address of an expert that I can contact.

Thank you for your help,

John

[googleadsapi...@google.com]

Hi John,

You can check this link. Through it, you can contact Google Ads experts through a call.

Regards,

Anthony

Google Ads API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/5363dcea-d0a2-477b-bba6-02b2dff0c225%40googlegroups.com.