OfflineCallConversion is not reflecting

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Daniel Jao

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Jun 17, 2020, 3:17:21 AM6/17/20
to AdWords API and Google Ads API Forum
Hi, I'm using a cron job to automate the adding of OfflineCallConversion to our AdWords account.  

I have a few questions that i hope to get answers from:

1.  When i add 10 OfflineCallConversionFeed via $offlineCallConversionService->mutate function.  Can i assume that if there is no error, that all the 10 was accepted?  
2.  And if there is an error, can i assume that the number of errors are the ones not accepted?  For example, if I add 10, and i got an api error of 4, can i assume that 6 were accepted?

I'm asking the question because, using the #2 logic, i see the out of 14 conversion feed, it return 2 error, so i was expecting the other 12 to be accepted, BUT when i check the "Conversions Action" section for the specific date, nothing (0 zero) is reflected, meaning it was not added.  

Is there a way for me to accurately display which ONE is accepted via the API?

Please let me know.

Thanks

Google Ads API Forum Advisor Prod

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Jun 17, 2020, 10:14:26 AM6/17/20
to dani...@gmail.com, adwor...@googlegroups.com
Hi Daniel,

Thank you for reaching out. For your first question, yes, that is correct. If there are no errors then everything should be expected.

For your second question, as long as you have partial failures enabled, the conversions that didn't cause an error should be uploaded.

The error logs should show which calls were successful and which failed. It can take a few hours to see uploaded conversions. If you're still having issues, could you please share your client customer ID, name of the conversion action, and the complete detailed request and response logs for the upload call via Reply privately to author so I can further investigate the issue? You can find information on enabling logging in the ReadMe of your client library.

Regards,
Mitchell
Google Ads API Team

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