Revenue (All conv. value) isn't showing up

[Ravi Mula]

Hi,

We observed that our revenue (All Conv. Value) isn't showing up in the Google Ads engine for the past 9 days while we do see the data in our database. Conversions are being recorded via the pixel. Revenue is uploaded via the OrderIdOfflineConversionAdjustmentFeed API, based on the order id. But the revenue is not showing up anymore.

The API response is OK. Manual upload response is OK. Still, even after 24 hours no revenue showing up.

Can anyone help?

[Google Ads API Forum Advisor]

Hi Ravi,

Thanks for reaching out to us.

Since you've mentioned that your revenue (All Conv. Value) isn't showing up in the Google Ads engine for the past 9 days, could you share with us the API report that you've been using?

Also, for the successful API call, could you provide us with the complete request and response logs with the request-id, so our team can better check?

If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,
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Yasar Google Ads API Team

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