An internal error occurred. Please try again later.

[Mudassir Ali Ghumro]

i have a request from  optAd360 adx MI account but when I try to accept it show me this error  An internal error occurred. Please try again later. and also i can't decline kindly help me in this issue 

[Google Ads API Forum Advisor]

Hi Mudassir,

Thank you for reaching out to the Google Ads API Forum. I hope that you are doing well today.

With regards to your concern about "Internal error encountered" which happens occasionally, this occurs when something unexpected happened while processing the request. The common cause could be the API isn't functioning correctly. With this, what we can do is to advise you to wait for about 30 seconds, then retry the request.

If you frequently encounter the internal error, please reach out to us again and provide the most recent and complete request and response logs with request ID and request header generated on your end? You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com. If you haven't enabled the logging yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2o9mwO:ref"

Thanks,
 

Google Ads API Team