UNEXPECTED_INTERNAL_API_ERROR API ERROR

[hazar hayat]

We are receiving UNEXPECTED_INTERNAL_API_ERROR API ERROR with one of our specific client id , the error seems started on September 10, 2018. 

[Luis Xander Talag (AdWords API Team)]

Hi Hazar,

The UNEXPECTED_INTERNAL_API_ERROR error you encountered could be due to temporary resource related issues in the AdWords API server or a possible bug. Could you confirm if you are still encountering this issue as of now? If you can confirm this, could you provide the complete SOAP request and response logs so that I can further investigate this? Please reply via Reply privately to author.

Thanks and regards,

Luis

AdWords API Team

[Alex Connor]

Hi Luis,

We're also seeing this error when trying to send products up to our Accounts through the AdWords API. It's affecting both search and shopping (slightly different error message on shopping) and seems like a widespread issue considering it's not just; do you have any information on the current status of the API and what the issue is?

Cheers

Alex

[Luis Xander Talag (AdWords API Team)]

Hi Alex,

As of the moment, we haven't receive any technical issues on search or shopping campaigns. However, to better investigate your issues, could you provide the complete SOAP request and response logs when you encountered the error and reply to me via Reply privately to author?

Thanks and regards,

Luis

AdWords API Team