Campaign table is empty although I have running promotions in Youtube

[Loai Naom]

I have 1 promotion that ended, and two running promotions. The Campaign table in Google Ad is empty although I made sure I'm in the right user and everything.

What could be the issue ? 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I understand you're encountering an issue where your Campaign table in Google Ads appears empty. Could you confirm you are experiencing this problem while using the Google Ads API or the Google Ads user interface (UI)? Also, provide us the uncropped UI screenshot (visible customer ID) of what you are seeing.

You can send the details via Reply privately to the author option, or direct private reply to this email.

Thanks,
 

Google Ads API Team

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[2025-07-24 13:40:02Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01swdAH:ref" (ADR-00320063)