SERVICE ACCESS DENIED - OfflineConversionFeedService

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kevin....@sponsorboost.com

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Nov 6, 2018, 6:16:01 AM11/6/18
to AdWords API and Google Ads API Forum
Hello,

I have a SERVICE ACCESS DENIED error when I want to import some conversion in OfflineConversionFeedService
To explain better, this is account architecture :
- Multi Account 1 : Parent (Dev token with basic access : OfflineConversionFeedService Not work)
--> Multi Account 1a : Child 1 (Dev token with dev acces, google doesn't accept to give me more access because parent account have already basic access : OfflineConversionFeedService Not work)
--> Multi Account 1b : Child 2 ( Dev token with basic access : OfflineConversionFeedService Work fine)
--> Some other accout ( OfflineConversionFeedService Work fine)

Multi Account 1 and 1a are for one society
And Multi Account 1b is for one other society (That's why token was accepted)

Initially, when I created this service Multi Account 1a wasn't Multi Account 1's child, that's why I ask new dev token and new basics access
To reduce time to wait, someone linked Multi Account 1a and Multi Account 1
Probably the cause of mistake ?

I use the same source code to launch Offline Import for every account so I don't know why it's not work

I try to create offline conversion on Multi Account 1 and Multi Account 1a but nothing work

And I well created all oauth things with google console etc

You can find my error in attach file erreur.log
I just catch ApiException if can help

I really don't know what's happen, if someone have any idea it will be appreciate :)

erreur.log
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Teja Makani

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Nov 6, 2018, 12:32:36 PM11/6/18
to AdWords API and Google Ads API Forum
Hello Kevin,

The SERVICE_ACCESS_DENIED error usually occurs when the developer doesn't have permission to access the service. You need to make sure that the user authenticating the API call has access to the account. You could refer this article to grant account access to the user, before giving access please refer the access levels guide from here

Please give it a try and let me know if you are able to upload the offline conversions. If you are facing any issues please share the entire SOAP logs(request and response), you could refer this guide to enable logging and can use reply privately to the author option while sharing the details requested.

Please note that you can use an approved developer token to make API calls against any AdWords account.

Regards,
Sai Teja, AdWords API Team.
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