Your client does not have permission to get URL

Modix Germany

unread,

Nov 20, 2013, 8:45:39 AM11/20/13

to adwor...@googlegroups.com

Hello,

we're using the PHP client library v201306. All of a sudden, we are now running into a SoapFault when requesting the WSDL from Google AdWords web service.

Curl outputs the following; curl https://adwords.google.com/api/adwords/cm/v201306/MutateJobService?wsdl:

<!DOCTYPE html>
<html lang=en>
<meta charset=utf-8>
<meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
<title>Error 403 (Forbidden)!!1</title>
<style>
*{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px}* > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}
</style>
<a href=//www.google.com/><img src=//www.google.com/images/errors/logo_sm.gif alt=Google></a>
<p><b>403.</b> <ins>That’s an error.</ins>
<p>Your client does not have permission to get URL <code>/api/adwords/cm/v201306/MutateJobService</code> from this server. <ins>That’s all we know.</ins>

What's the reason that cause above HTTP/403 error?

Regards

- Daniel

Modix Germany

unread,

Nov 22, 2013, 10:23:50 AM11/22/13

to adwor...@googlegroups.com

I also sent an email to adwordsap...@google.com and will update this question if there is any feedback.

What is Google's policy in case of abnormal behavior of a AdWords API client? "Abnormal" would mean many failing attempts to create an ad (because of trademarked terms, or invalid chars in keywords, or invalid target url).

Nevertheless, I'm sure that our client does not exhaust any rate limitations.

Josh Radcliff (AdWords API Team)

unread,

Nov 22, 2013, 2:10:44 PM11/22/13

to adwor...@googlegroups.com

Hi Daniel,

My colleague is following up with you offline on this one. One of us will post back to this topic once the issue is resolved.

Regards,

Josh, AdWords API Team

Jonathan Fann

unread,

Dec 2, 2013, 2:21:22 PM12/2/13

to adwor...@googlegroups.com

I am encountering an error on http://www.palmettoprimarycare.com/specialty-care/summerville-gi-diagnostics/

It says: 403. That’s an error.

Your client does not have permission to get URL /maps/embed?pb=!1m24!1m12!1m3!1d3345.0055842770153!2d-80.16759945000001!3d33.02998334999998!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!4m9!1i0!3e6!4m0!4m5!1s0x88fe8b41068ddd07%3A0x91486bd01dad9fb3!2s102+W+8th+N+St%2C+Summerville%2C+SC+29483!3m2!1d33.0299769!2d-80.1676045!5e0!3m2!1sen!2sus!4v1386011160045 from this server. That’s all we know.

Jonathan Fann

unread,

Dec 2, 2013, 2:29:48 PM12/2/13

to adwor...@googlegroups.com

I have removed the map and put the old version of Google Maps embedded on the page and it works... does not work when using the new Google Maps embed.

Josh Radcliff (AdWords API Team)

unread,

Dec 2, 2013, 3:19:30 PM12/2/13

to adwor...@googlegroups.com

Hi Daniel,

Regarding the "abnormal requests" question, if we see that your API client is making a large number of erroneous calls or causing other issues we will reach out to you via the email address provided during the signup process.

Cheers,

Josh, AdWords API Team

On Friday, November 22, 2013 2:10:44 PM UTC-5, Josh Radcliff (AdWords API Team) wrote:

Modix Germany

unread,

Dec 3, 2013, 11:51:17 AM12/3/13

to adwor...@googlegroups.com

Hi Josh,

Thanks for the info.

I've checked inbox but found nothing special. Two ads were declined because of trademark and non-working destination url.

Regards

- Daniel

Evgeniy Bogdanov

unread,

Dec 4, 2013, 6:06:14 AM12/4/13

to adwor...@googlegroups.com

Such errors can be returned if your server have time difference with Google servers.

2013/12/2 Jonathan Fann <palmettoprimar...@gmail.com>

--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://googleadsdeveloper.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwor...@googlegroups.com
To unsubscribe from this group, send email to
adwords-api...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
---
You received this message because you are subscribed to the Google Groups "AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

Modix Germany

unread,

Dec 5, 2013, 4:28:38 PM12/5/13

to adwor...@googlegroups.com

It's working again but I don't know why and what to do to prevent this from happening again. If someone has experienced the same, feel free to share..

Reply all

Reply to author

Forward