Deleting "Removed" Entities

[s...@feedonomics.com]

We have an account we use for testing, and over time we've accumulated removed campaigns and AdGroups to the point where we're getting "EntityCountLimitExceeded.ACCOUNT_LIMIT" errors.

Is it possible to delete "removed" items so we can free up room?

Thanks!

[Dannison Yao (AdWords API Team)]

Hi Sam,

Campaigns can have a total limit of 10,000 and the "REMOVED" entities do not count in the account limit as stated in this guide. The error EntityCountLimitExceeded.ACCOUNT_LIMIT you are encountering could be of many reasons. You could check this guide for the possible reasons on why you are encountering this error. You would have to clean up your account depending on each entity limit that you think might have already exceeded.

Regards,

Dannison

AdWords API Team

[s...@feedonomics.com]

Hi Dannison,

Thanks for the assistance. We were getting the "EntityCountLimitExceeded.ACCOUNT_LIMIT" errors for "CAMPAIGNS_PER_ACCOUNT", even when there were 0 non-removed campaigns in the account.

Also, are these limits on a manager account level or individual account level?

Thanks,

Sam

[Dannison Yao (AdWords API Team)]

Hi Sam,

Upon investigation, the CAMPAIGNS_PER_ACCOUNT reason is not under the ACCOUNT_LIMIT errors. With this said, could you provide the complete SOAP request and response logs that was generated during the error encounter along with your clientCustomerId? You may reply to me via Reply privately to author.

To answer your second question, the limits provided is for individual client accounts.

[Dannison Yao (AdWords API Team)]

Hi Sam,

Thank you for providing the requested information privately. Allow me to reply in the public thread for other developer's reference. Upon investigation of the logs you provided, you were over the system limit for the number of campaigns allowed which is 10,000 according to this guide. Based on your logs, you have reached a total of 10,031 campaigns already. I suggest you do a clean up to prevent this error from re-occurring.

Let me know if you have further clarifications.

[s...@feedonomics.com]

Hi Dannison,

The Client Customer ID for which we received the campaign limit error has 0 campaigns:

However, we do have many other linked accounts:

So is the limit coming from all the other connected accounts? That would be extremely limiting if that's the case.

Thanks,

Sam

[Josh Radcliff (AdWords API Team)]

Hi Sam,

The other accounts under the manager account should not impact the account limit.

I noticed that you deleted a large # of campaigns in this particular account on the 25th and 26th, and then submitted your batch job on the 26th. I'm still investigating, but it's possible that the error you encountered in the batch job was a timing issue, where the account limits check had not "caught up" with all of the deletes you performed. To test this theory, could you retry your batch job and let me know if it succeeds this time?

Thanks,

Josh, AdWords API Team

[s...@feedonomics.com]

Hi Josh,

Thanks for the help! That makes sense. We'll see how it continues to run.

Thanks,

Sam