Google Ads API: Basic access help

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Adrien Hingert

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Feb 29, 2024, 8:05:58 AM2/29/24
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I've applied twice for a basic access, the first time about 6 months ago, the second 2 weeks ago. I never received any answer. I've also tried contacting Google via its official form, but to no avail.

Google Ads Manager Account ID (MCC): 874-023-9937
Case ID: I never received a case ID
Access type:
Basic Access

What cab I do to expedite this?

Google Ads API Forum Advisor

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Feb 29, 2024, 11:48:09 AM2/29/24
to ads-api-compl...@google.com, ahin...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 874-023-9937
  • Cases ID: User is saying that they never received a case ID
Do reach out to the Google Ads API support team for any queries related to the API.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm0:ref"

Thanks,
 
Google Logo Google Ads API Team


Adrien Hingert

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Mar 4, 2024, 1:22:39 PM3/4/24
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Hi, are there any updates on this?
Who can I reach out to?

Adrien Hingert

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Mar 11, 2024, 4:24:38 AM3/11/24
to Google Ads API and AdWords API Forum
Hi, is anybody from the Google team reading this forum?

Google Ads API Forum Advisor

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Mar 11, 2024, 5:06:35 AM3/11/24
to ahin...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for getting back to us.

As the access requests are managed by the Google Ads API Compliance team, I'm looping them back to this thread for further assistance.


@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
    • Google Ads Manager Account (MCC) ID:  874-023-9937
    • Access Type - Basic 
    • Cases ID: No case id received
    Please feel free to get back to us if you have any queries related to the API.

    Adrien Hingert

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    Mar 11, 2024, 8:35:51 AM3/11/24
    to Google Ads API and AdWords API Forum
    Just a quick message to thank the API team and the forum's moderators for their help. My application has been approved :)
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