After uploading offline, conversion value significantly higher

[Yosi Kalmanson]

I’m using Google Ads API to upload offline conversions. The result is that while the conversion numbers are more or less as excepted, the conversion value is 10 – 30  times the expected amount. I checked the upload code and I can’t find the issue. Any leads?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you are experiencing an issue with uploading conversions for offline conversions via the Google Ads API. In order to assist you further, could you please confirm if you are facing an issue with upload clicks or upload call? 

Also, provide us with the complete API logs (request and response with request-id and request header) generated at your end along with the uncropped UI screenshot (with visible customer Id) by highlighting the conversion that you are referring to.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag. 

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJGYn:ref" (ADR-00239300)

Thanks,
 

Google Ads API Team