SOAP error: can't load from https://adwords.google.com/api/adwords/cm/v201406/CampaignService?wsdl

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Sonja Henie

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Feb 1, 2015, 9:56:24 AM2/1/15
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As of Friday we have not been able to access AdWords API endpoints.  The error we're getting is:

PHP Fatal error:  SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://adwords.google.com/api/adwords/cm/v201406/CampaignService?wsdl' : failed to load external entity "https://adwords.google.com/api/adwords/cm/v201406/CampaignService?wsdl"

Past posts have show it to be a Google issue. (v201406 is not slated to be sunsetted until April.)  Could a Googler confirm this is or is not a problem beyond just us?  Is there a work around for v201406?

Josh Radcliff (AdWords API Team)

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Feb 2, 2015, 5:26:05 PM2/2/15
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Hi,

I'm not aware of any issues with our endpoints recently. Are you still encountering this error?

Thanks,
Josh, AdWords API Team

Sonja Henie

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Feb 2, 2015, 6:18:49 PM2/2/15
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Josh, yes.  The problem persists. So could use your help!

Josh Radcliff (AdWords API Team)

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Feb 3, 2015, 10:11:17 AM2/3/15
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Hi,

The endpoint URL you mentioned (https://adwords.google.com/api/adwords/cm/v201406/CampaignService?wsdl) is accessible as far as I can tell, which suggests this is an issue on your side. Did anything change recently with your networking configuration, such as a new proxy server?

Also, are you able to reach the URL in a browser or via curl on the host where you are encountering this error?

Thanks,
Josh, AdWords API Team

Sonja Henie

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Feb 6, 2015, 7:50:48 AM2/6/15
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Josh, the error persists as of this writing, and I am able to reach the URL in a browser on the server on which the code is being run. Why would we be getting this error?


Josh Radcliff (AdWords API Team)

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Feb 6, 2015, 10:05:21 AM2/6/15
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Hi,

Are you using any proxy settings in your settings.ini file? If so, please use the same proxy setting with curl or your browser to confirm that you can retrieve the WSDL.

Also, you may want to try a simple PHP process that just gets the contents of the WSDL to confirm that you can at least fetch the WSDL from its URL without parsing it. See this related post.

Thanks,
Josh, AdWords API Team
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