I had raised Google Ads Access level increase request and have not received any feedback yet.

43 views
Skip to first unread message

marketing tercept

unread,
Jul 15, 2024, 12:31:33 PM7/15/24
to Google Ads API and AdWords API Forum
I had raised the request for access level increase and I have neither got any update regarding the same, nor my Access level has changed to Standard. It is a critical requirement for our business use case.


marketing tercept

unread,
Jul 15, 2024, 12:31:39 PM7/15/24
to Google Ads API and AdWords API Forum
Screenshot 2024-07-12 at 4.46.07 PM.png

Google Ads API Forum Advisor

unread,
Jul 15, 2024, 3:01:25 PM7/15/24
to mark...@tercept.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that your concern is related to Google Ads API Access. Since the access related issues are handled by the Google Ads API Compliance team. I would suggest you to contact Google Ads API Compliance support team via this link, as they are better equipped to address your concerns.

Please note that we can only assist with technical queries/concerns related to the Google Ads API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02vDd1s:ref" (ADR-00251044)

Thanks,

 
Google Logo Google Ads API Team

Register for the upcoming workshop: Performance Max and the Google Ads API!
 


asif...@instaview365.com

unread,
Jul 15, 2024, 3:33:46 PM7/15/24
to adwor...@googlegroups.com

Dear 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum,


We would like to acknowledge that we have received your request and a ticket has been created.

A support representative will be reviewing your request and will send you a personal response (usually within 24 hours).



Thank you for your patience.


Sincerely,

asif...@instaview365.com

marketing tercept

unread,
Jul 17, 2024, 3:02:56 AM7/17/24
to Google Ads API and AdWords API Forum
Hello Asif,
Thank you for the response. As this request had been raised > 1 week ago, I am expecting a quicker resolution on this one. Can you please provide me update on this activity? I've not received any update from the Google Ads Team.

Google Ads API Forum Advisor

unread,
Jul 17, 2024, 3:35:39 AM7/17/24
to mark...@tercept.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that the concerns related to Google Ads API developer token access requests are out of scope for the Google Ads API support team. So, I would suggest you reach out to the Google Ads API Compliance team, as they are better equipped to address your API access application request. Our team can only help you with technical queries or concerns related to the Google Ads API.

I hope this clarifies.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02vDiuJ:ref" (ADR-00252623)


Thanks,
 
Google Logo Google Ads API Team


Reply all
Reply to author
Forward
0 new messages