Advertiser identity verification API

[Hwansang Cho]

Hi, Google Ads API Team.

I would like to inquire about the Advertiser identity verification API.
- https://developers.google.com/google-ads/api/docs/account-management/advertiser-identity-verification#c

An API error occurs when Retrieve verification status. All sub-customers are in the same status.

Request
curl \
  'https://googleads.googleapis.com/v16/customers/8732160833/getIdentityVerification?key=[YOUR_API_KEY]' \
  --header 'developer-token: **********************' \
  --header 'login-customer-id: 4434375972' \
  --header 'Authorization: Bearer [YOUR_ACCESS_TOKEN]' \
  --header 'Accept: application/json' \
  --compressed

Response
{
  "error": {
    "code": 400,
    "message": "Request contains an invalid argument.",
    "status": "INVALID_ARGUMENT",
    "details": [
      {
        "@type": "type.googleapis.com/google.ads.googleads.v16.errors.GoogleAdsFailure",
        "errors": [
          {
            "errorCode": {
              "identityVerificationError": "NO_EFFECTIVE_BILLING"
            },
            "message": "Customer does not have an active billing linked."
          }
        ],
        "requestId": "IgH4fBJ_DcJcBHjrZ-3JWQ"
      }
    ]
  }
}

This is an customer that has invoice settings.

please check.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you are encountering "NO_EFFECTIVE_BILLING" IdentityVerificationError while retrieving verification status. which means no effective billing linked to this customer. I would recommend you to check Release notes regarding manage advertiser verification for more information.

In order to GetIdentityVerification() can be used for retrieving verification information, which returns several objects of IdentityVerification. I could see you have provided partial request logs which is not sufficient for us to investigate further. Could you please provide us with updated complete API logs (request and response with request-id and request header) generated at your end to assist you further.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzdOA:ref"

Thanks,
 

Google Ads API Team

 

[ro...@searchkings.ca]

As another data point, we are also encountering the same issue for all of our accounts.

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

I see that you have already raised this concern on another thread with the subject “Advertiser identity verification > GetIdentityVerification method” and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.