Impression values lower than zero

[sebasti...@kjobo.com]

Hello everyone,

today, i have some rows in my SHOPPING_PERFORMANCE_REPORT with impression values of "-1" and "-2". So the values are not even numbers, they are strings. How do i have to interpret these values? Do they have a special meaning?

Thanks in advance

Sebastian

[Vishal Vinayak (Adwords API Team)]

Hi Sebastian,

Could you please send me the complete SOAP XML report definition, your 10 digit AdWords account ID and the downloaded report that contains negative values? Please click on Reply privately to author when responding. 

Regards,

Vishal, AdWords API Team

[peter.r...@smarter-ecommerce.com]

It's not just the impressions, we also see negative values in ConversionValue and Conversions, as well as Cost

[Vishal Vinayak (Adwords API Team)]

Hi,

We are aware of this issue and my team is currently working to fix this issue as a top priority. I'll get back to you as soon I have more information.

[City Jeans]

Hi Vishal,

Is the problem fixed yet? What dates are effected by it? Please provide more info so I know what to do next.

Thank you

[Vishal Vinayak (Adwords API Team)]

Hi,

My team is actively working on this issue and we are getting close to a solution. However, I do not have an ETA yet. I'll update the forum post as soon as I have more information.

[Vishal Vinayak (Adwords API Team)]

Hello Everyone!

The issue is now fixed and you should no longer see this error when trying to request reports via the API. If you are still facing issues, please let me know and I'd be happy to take a further look.