User Permission Denied

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Jan Dranreb Balangue

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Jul 27, 2021, 10:48:35 PM7/27/21
to AdWords API and Google Ads API Forum
Why it still appear USER_PERMISSION_DENIED even though i follow the instruction in linked-customer-id 

Google Ads API Forum Advisor

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Jul 28, 2021, 3:44:50 AM7/28/21
to jandranre...@gmail.com, adwor...@googlegroups.com
Hi Jan,

Thank you for reaching out.

Could you confirm if the OAuth2 credentials were generated using a user / email address that has access to the Google Ads account (customer ID) specified in your API request? If the user / email address is one that has access, or is associated to the MCC / manager account, then you will need to specify that account ID as the login-customer-id.

That said, if the above is already the current setup and so that our team can take a closer look, could you provide the complete request and response logs, with the request-id? You may also send the user / email address that you used when you generated the credentials.

If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

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Peter Laurence Napa Oliquino
Google Ads API Team
 


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