Basic API Access application not working properly

[Razif Malik]

We need help from the Google Ads API team on the following -

We applied for Basic Access for the following MCC account 

• 337-716-5733
  
• 784-950-9157
  

But still in API Access it shows Test Account and we haven't got any reply from the Google Ads API Compliance team.

We filled out the Google Ads API Token Application which typically get reviewed within three business days but in the interface it still does not show anywhere that we have applied already, instead it still tells us to fill the application( screenshot below)

Can someone from Google Ads API Compliance team help us find out the status of the application for which we applied on last week

Thanks!

[n2api]

It is normal that you do not receive an e-Mail after applying. Also, the API center in the ads account does not show any update on the review process.

I am also wondering about the "thee business days" statement.

Kind regards

-Tim

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 337-716-5733, 784-950-9157
• Cases ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0CGg:ref" (ADR-00228525)

Thanks,
 

Google Ads API Team

 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I see that you have already raised this concern on another thread with the subject “Basic API Access application not working properly” and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0CXh:ref" (ADR-00228575)

Thanks,
 

Google Ads API Team

[Razif Malik]

Hi Team,
I have not raised this concern in another thread. I am not sure why other people are allowed to participate in this thread but again this is the only thread which I have opened regarding this topic. Here is the summary of my last message - 

We applied for Basic Access for the following MCC account 

• 337-716-5733
  
• 784-950-9157
  

But still in API Access it shows Test Account and we haven't got any reply from the Google Ads API Compliance team.

We filled out the Google Ads API Token Application which typically get reviewed within three business days but in the interface it still does not show anywhere that we have applied already, instead it still tells us to fill the application( screenshot below)

Can someone from Google Ads API Compliance team help us find out the status & please let me know if there is another thread where you have answered the questions regardin the account mentioned above

Thanks for your help and wish you a great day!

Kind regards

Razif Malik