SOAP Logs with Google AdWords

[testa...@geeks.ltd.uk]

I am trying to use SOAP Logs with Google AdWords to troubleshoot something.

I am able to connect with the server from my local machine and make changes via Visual Studio that will be immediately present in the UI, so, in that sense at least, there is not a connection problem (though there could be others that just aren't seen at the moment).

I am using the instructions in Option 1 (ie, using the web.config) to record the logs, and have copied and pasted the relevant code into my web.config. I have manually created the relevant directories, as well as the files. https://github.com/googleads/googleads-dotnet-lib/wiki/How-to-capture-SOAP-messages

Despite all of the above, no logs are produced. Is there something else I should be doing? Is there a setting that I am not enabling / disabling?

Any help on this would be much appreciated.

Thanks,
Conor

[Alan Coleman]

Hello,

This may not be the answer to your problem but when using PHP the log options can be set in the user object:

$user = new AdWordsUser();
$user->LogAll();

So your config may be correctly set but your user object may not.

Are you using .NET? If so VB or C# ?

Thanks

[testa...@geeks.ltd.uk]

Hi Alan,

Thanks for your message.

I'm using C# but can't see an option anywhere in the ad words user object I'm using to log all. Do you know how it's accessed? Is that all I need in this case?

Thank you for your help.

Best wishes,
Conor

[Anash P. Oommen (AdWords API Team)]

Hi Conor,

Did you update <add name="AdsClientLibs.SoapXmlLogs" value="Off"/> to Information level?

Thx,
Anash

[testa...@geeks.ltd.uk]

Hi Anash,

Thanks for your message.

I have put the following into my web.config but still don't get any logs.

  <system.diagnostics>
    <trace autoflush="true"/>
    <sources>
      <source name="AdsClientLibs.SoapXmlLogs"
        switchName="AdsClientLibs.SoapXmlLogs"
        switchType="System.Diagnostics.SourceSwitch">
        <listeners>
          <!--Modify the initializeData attribute below to control the
              path to the SOAP XML log file.-->
          <add name="soapXmlLogListener"
            type="System.Diagnostics.TextWriterTraceListener"
            initializeData="soap_xml.log" />
          <remove name="Default" />
        </listeners>
      </source>
      <source name="AdsClientLibs.RequestInfoLogs"
        switchName="AdsClientLibs.RequestInfoLogs"
        switchType="System.Diagnostics.SourceSwitch">
        <listeners>
          <!--Modify the initializeData attribute below to control the
              path to the request info log file.-->
          <add name="requestInfoLogListener"
            type="System.Diagnostics.TextWriterTraceListener"
            initializeData="request_info.log" />
          <remove name="Default" />
        </listeners>
      </source>
    </sources>
    <switches>

      <add name="AdsClientLibs.SoapXmlLogs" value="Information level"/>

      <add name="AdsClientLibs.RequestInfoLogs" value="Information level"/>
    </switches>
  </system.diagnostics>

This is from the link you emailed to me a couple of days ago, except I changed the two values of the switches from 'Off' to 'Information Level'.

Do you have any other suggestions?

Did you get the raw SOAP data I sent you earlier from another method of logging? Was that any help? Have you had time to look at the other details I sent you that you asked for?

Thanks again for your help with all this. I really appreciate it.

Best wishes,
Conor

[Anash P. Oommen (AdWords API Team)]

Hi Conor,

I guess the documentation can be improved in that wiki. Here's the MSDN document that shows what the values should be. http://msdn.microsoft.com/en-us/library/system.diagnostics.tracelevel(v=vs.110).aspx

Let me know if it works, and open a bug at https://github.com/googleads/googleads-dotnet-lib/issues to improve the documentation.

Cheers,

Anash P. Oommen,

AdWords API Advisor.

[testa...@geeks.ltd.uk]

Still can't get it to work, and I have tried Verbose and Info.

Are there any additional downloads that are needed? If I have the standard AdWords API, should that be enough?

Thanks,
Conor

[Anash P. Oommen (AdWords API Team)]

Hi Conor,

Try setting the value to "Information".

Anash