where do i find the manager account id?

[J T]

i receive an error  Error: The caller does not have permission: User doesn't have permission to access customer and i was told i need to set the manager account id. where do i find this?

[Google Ads API Forum Advisor]

Hi JT,

Thank you for reaching out to the Google Ads API support team.

With regards to your concern, you can login into your account then go to your preference ->Access & security -> Manager tab. You can see manager account account. 

Since you have encountered the "PERMISSION_DENIED" error, kindly ensure that the user email used to create OAuth credentials also has the appropriate access for the Ads account that you are targeting. With this, please double check if your OAuth credentials are correct for the said user. Also, try following this suggestion "If you're accessing a client customer, the manager's customer id must be set in the 'login-customer-id' header" specified in the error message.

If you still encounter an error, you may provide us with the email address you used to generate the OAuth2 credentials, and complete request and response logs with the request-id generated on your end, so our team can better check.

You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Thanks,

Nirmita Google Ads API Team

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[J T]

still receiving the error

[Google Ads API Forum Advisor]

Hi JT,

Thank you for reaching out to the Google Ads API support team.

To investigate the issue, could you please provide complete request and response logs with the request-id generated on your end via Reply privately to the author option?