Internal error encountered in simple query

[Krzysztof Rodo]

Hi, 

while running this query:

$query = "SELECT ad_group_ad.ad.video_responsive_ad.videos, ad_group_ad.ad.video_responsive_ad.long_headlines FROM ad_group_ad";

I get following error: 

ApiException was thrown with message '{ "message": "Internal error encountered.", "code": 13, "status": "INTERNAL", "details": [ { "@type": "request-id", "data": "iCOXqvGkR0OJT2RpIoDhzQ" } ] }'.

Why? 

[Google Ads API Forum Advisor Prod]

Hi Krzysztof,

Thank you for reaching out.

Could you confirm if you are encountering this consistently? If yes, could you provide your customer ID and the complete request and response logs, along with the request ID, so that our team can investigate further?

Logging can be enabled by referring to this sample guide in Java. Logging for the other client libraries should also be available in the page.

In addition, could you also try excluding the ad_group_ad.ad.video_responsive_ad.videos field from the query and retry your request?

You may reply with the details using the Reply privately to author option.

Best regards,

Peter Laurence Napa Oliquino Google Ads API Team

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[Krzysztof Rodo]

Hi, 

have you solved the issue?

Regards!

[Google Ads API Forum Advisor Prod]

Hello,

Let's keep the correspondence to the other thread on this topic. I followed up there with a status update.

Regards,
Mike, Google Ads API Team

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