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Hi,
Thanks for getting back to us.
Upon checking the stack trace you’ve provided with us, I can see that you've encountered a CUSTOM_EXIT_NOT_ALLOWED error. This error indicates that the custom exits not allowed in the HTML5 entry. As mentioned in this guide, certain types of HTML5 bundles, such as ones with custom exits, cannot be uploaded through the API. For more information, you may see the help center article on HTML5 ads on creating HTML5 bundles.
Also, as per this product support guide, you may need to validate your HTML5 assets before uploading by running your .ZIP file through the Google Ads HTML5 Validator tool. If you’ve already validated your HTML5 assets and still encounter API error, you may provide us with the complete logs within the format of the request and response logs with request-id and login-customer-id that are generated on your end.
Regards,
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Hi,
Just to add to my previous response, that while sending complete logs from forum post, please use Reply privately to author option, in order to avoid exposing sensitive details.
Thanks
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