Disapproved Images

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Maite Eguren Brown

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Jun 17, 2021, 6:58:57 PM6/17/21
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Hi, I am trying to get information about assets that are making my ad aproval status APPROVED_LIMITED. I can see the topics querying ad_group_ad.policy_summary.policy_topic_entries, but it only shows evidence if it's a text. How can I get which asset is being disapproved. I tried querying asset.policy_summary fields but I get no information. I'm using V6

Maite Eguren Brown

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Jun 21, 2021, 12:34:55 AM6/21/21
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Attention please, still no reply.

Google Ads API Forum Advisor

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Jun 22, 2021, 12:25:46 PM6/22/21
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Hi Maite,

Thank you for reaching out to us. In looking over your message it would appear that you are currently working under a limited approval.  As this is generally do to some kind of review or procedural task that is being done. We can only suggest that you reach out to our Product Support Team , as they should be able to handle this better and have more access. Here is also some more information about what this message means.

Regards,
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William Pescherine
Google Ads API Team
 


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Maite Eguren Brown

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Jun 22, 2021, 9:49:59 PM6/22/21
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Hi William,

yes, I am aware that the ad's approval is limited. When the reason for this is text content, I am able to see which piece is the problem by querying PolicyTopicEntries. However, when the problem is an image asset that has been disapproved, I am not able to get the resource name of that image asset.

Google Ads API Forum Advisor

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Jun 24, 2021, 10:06:01 AM6/24/21
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Hi Maite,

Thank you for the response back. Just want to start by letting you know that we mostly deal with the technical side of the API and are happy to help you with this. The fact that when you run the PolicyTopicEntries query and get nothing would indicate to me that there is something else that is causing this to be disapproved. For this we are unable to help. This is why I suggest that you reach out to our Product Support Team . As they will be able to look more into the ad itself, which we can not do.
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