CLICK_CONVERSION_ALREADY_EXISTS unexpected response

[eftikhar emad]

Hello Team, 

following same issue mentioned here https://groups.google.com/u/1/g/adwords-api/c/6HGaV1fMDOE I have a different case and where I have a different order_id and same gclid and conversion_date_time check this 

our domain generate multiple orders per one click , so as you can see Offline Conversion record (OC) with order id 9031 && 9026 sharing same gclid with different conversion_date_time as in column reported_at, I tried to upload them on the same request and I was expecting to be uploaded but what I got is this error 

----------------------------------------------------------------------------------------------------------------------------------------------
The imported event has the same click and conversion_date_time as an existing conversion. Use a unique conversion_date_time or order ID for each unique event and try again.

----------------------------------------------------------------------------------------------------------------------------------------------

Is there any restriction on this case where I have multiple order_ids on same gclid ?

I am using same request:

<Google::Ads::GoogleAds::V13::Services::ClickConversion:
   gclid: "EAIaIQobChMIkoLqou3vgAMV1NzVCh2i9AeLEAAYASAAEgLdrfD_BwE",
   gbraid: "",
   wbraid: "",
   conversion_action: "customers/1928381246/conversionActions/6605493033",
   conversion_date_time: "......",
   conversion_value: 234.0,
   currency_code: "USD",
   order_id: "9031",
   custom_variables: [],
   user_identifiers: [],
   conversion_environment: :UNSPECIFIED
  >

[Google Ads API Forum Advisor]

Hi,

 

Thank you for reaching out to us.

 

I understand that you are having issues with your uploaded conversions. I see that you've encountered the CLICK_CONVERSION_ALREADY_EXISTS, this means that the conversion with this timestamp already exists for this click. To upload another conversion, please use a different timestamp. If you continue to encounter an error despite providing a different timestamp, please provide the Complete request and response logs with the request-id in text format when you uploaded the said conversion.

 

Moving forward to your other concern, where the value you are seeing in the UI does not match your expected result, can you provide the Complete request and response logs with the request-id in text format for these 4 orders [9022, 9023, 9024, 9025] and the full and uncropped screenshot of the Google Ads UI showing the report for the total conversion value. For more information on mapping UI metrics, kindly refer here.

 

Looking forward to your response and make sure to provide these details privately via the reply to author option. If this option is not available on your end, you may send it through our email (googleadsa...@google.com) instead.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2o8TNY:ref"

Thanks,
 

Google Ads API Team