Sub domain redirects - Ads, Final Urls and Display Urls

[giles bodger]

Hi all - i have tried to post this question on another forum  on the Ad Approval Policy forum (https://www.en.advertisercommunity.com/t5/Ad-Approval-Policy/) - but my question seems to disappear after posting so i am posting it here

My question surrounds the useage of sub-domains in the ad final url.

My example company "things.com" makes widgets - blue ones, red ones and green ones

My ad url is "blue-widgets.things.com/widgets/blue.htm"

My Display url is therefore computed as "blue-widgets.things.com"

My ads though, when clicked will get redirected to "www.things.com/widgets/blue.htm"

ALL our urls will always land on and stay in 1 top level domain only and that is "things.com"

So my question is surrounding the redirect, would it violate any of adwords policies to have teh ad url and display url work like this ?

Obviously we are not trying to direct a user to anywhere other than our things.com domain where we sell widgets (blue ones in this case). Are there policies on the different types of redirect 301 and 302 for example ? 

many thanks in advance

Giles

[Shwetha Vastrad (AdWords API Team)]

Hi Giles, 

Could you check if you are using the correct link for the Community forum? This one (https://www.en.advertisercommunity.com/t5/Ad-Approval-Policy/) results in a "Page Not Found" response. You could check out this forum post which discusses an issue similar to yours. Since your question is related to AdWords in general, the AdWords Community forum is better suited here. 

Regards,

Shwetha, AdWords API Team.

[giles bodger]

Many Thanks Shwetha - i will check that out :)

[giles bodger]

Hey Shwetha - i have posted my question on that forum - but for some reason the post only shows up once  have JUST posted it - if i refresh the forum page then it dissappears - why would that be ?

i have the original page url of the posted the question - https://www.en.advertisercommunity.com/t5/Ad-Approval-Policy/Sub-domain-redirects-Ads-Final-Urls-and-Display-Urls/td-p/1092137

but when i go back to the forum page, my post is NOT there ?

[Shwetha Vastrad (AdWords API Team)]

Hi Giles, 

That is strange indeed. Forum posts will be deleted sometimes if they contain any personal or private information. I also see there was a technical glitch where questions were deleted after posting them in the forum. Could you retry posting the questions here? 

Regards,

Shwetha, AdWords API Team

[giles bodger]

Hi Shwetha,

Thanks once again, but i have posted for a 3rd time now and the post still dissappears - i have a link to my actual post, but there is no post in the forum itself for anyone to answer - i cannot tell you how frustrating it is to have a simple question that i keep on asking and have it dissappear - i see there are other people who have this issue, but not all - which is doubly frustrating as i am new to the forum, am not a spammer, am not posting anything that could be un trusted, not posting any of my personal details - nothing that would cause any filter to remove my post that i can tell

any other ideas ?

many thanks in advance

[Shwetha Vastrad (AdWords API Team)]

Hi Giles,

In this situation, I suggest that you contact AdWords support using this link.