[Customer Match List] Logic Error

[FB]

Hello,

we use a third party tool to update our customer match lists in daily basis (every day).

The tool use the operation "add" and "remove" every day.

Because we push or delete current data every day with these two commands, the Customer Match List becomes the "eligible" (=usable in campaigns).

How can we prevent this? What are we doing wrong?

[FB]

becomes never "eligible"

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you are using a third-party tool to update your customer match lists on a daily basis, and you want to make the customer match list eligible for campaigns. I would suggest you refer to the documents Get started with Customer Match and Manage customer lists to get more information. Also, you can go through the sample on the AddAdd Customer Match User List.

If this is not what you are looking for, could you further elaborate on what exact support you want from the Google Ads API support team? If possible, please share the related screenshots or error screenshots for further investigation.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzHvT:ref"

Thanks,
 

Google Ads API Team