Offline conversions uploaded via SOAP API not appearing in adwords account

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Jason Vander Zalm

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Jan 29, 2015, 7:02:02 PM1/29/15
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I'm attempting to upload offline "Purchase" conversions to our adwords account, based on the following example:


It all appears successful (ie no error code is returned), yet when I login to the adwords website and go to Tools -> Conversions, the conversion count for the new conversion type still shows 0. I read that it takes a little while for the website to be updated, but I've now waited 3 days... I confirmed the click ID I was testing with was from within the last 90 days. Thoughts/suggestions?

Here's the log output from the request:

[Jan 29 2015 16:01:17.000000 - INFO] effectiveUser=481-307-7667 service=OfflineConversionFeedService method=mutate operators={ADD: 1} responseTime=84 requestId=00050dd34d5830580abf34c89f0052ab operations=1 units= server=adwords.google.com isFault=false faultMessage=null

Danial Klimkin

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Jan 30, 2015, 7:44:18 AM1/30/15
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Hello Jason,


Please make sure you specify correct date range in the UI. Note, conversion is recorded for the date of the click, not for the date in your API request.


-Danial, AdWords API Team.

Jason Vander Zalm

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Jan 30, 2015, 11:42:33 AM1/30/15
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Thanks Daniel,

I was testing with some additional Click ID's (retrieved via the CLICK_PERFORMANCE_REPORT as suggested in another thread). and now I do have 1 conversion showing up for my new conversion type in adwords (Tools -> Conversions). Not sure why the others don't show up though (I am selecting a date range that includes the date of those clicks, as per my apachelog, and those clicks were within the last 90 days). Is there a way to download a detailed list of the conversions (ie so I can see which click that 1 conversion is associated with?

Thanks!
Jason. 

Danial Klimkin

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Feb 2, 2015, 6:03:48 AM2/2/15
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Hello Jason,


If still in doubt, please send me the upload SOAP logs and your customer ID to investigate, over email (reply to author on the right).


-Danial, AdWords API Team.
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