Need assistance

[MHS Contractors (Ian)]

Good day

I need assistance, can someone help?

• I try to fix my campaign ads. As soon as I click on something to get it sorted, then there is no other place to click to carry on.
• I also want to activate my account, but I get stuck there as well. There is a million places to click to end up at the wright place, but I never seems to get it wright.
• I also have a Google Add Credit that I try to redeem since 11^th of July 2023, but that also seems to be an impossible task
• In the past, I could contact support easily over the telephone, but now it is also an impossible task. I have contact 0800 000 0777 and the answering machine just tells me that they can’t assist me at that stage and I must try later again.
• The reason for me to stopped my ads in the past, is because the last few time that I have paid for ads, then I’ve only received emails that tells me, “I am looking for a job”. I can’t through money in the water just for people to ask for a job. The reason I am paying for ads is to get jobs in. I first need to get job before I can employ people.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to Google Ads API Forum.

Please note that our team can only provide support to Google Ads API related concerns and technical implementations. 

With regards to your concern, it seems that this is more on the Google Ads UI related concern.Thus, I recommend reaching out to the Google Ads Product Support Team for further assistance. They can assist you more appropriately regarding these kinds of inquiries. Additionally, for this type of request in the future, please use this link (https://developers.google.com/google-ads/api/support) to file your issue directly.

Links included in this email:

• Google Ads API - https://developers.google.com/google-ads/api/docs/start 
• Google Ads product support - https://support.google.com/google-ads/gethelp

 

This message is in relation to case "ref:_00D1U1174p._5004Q2nSjOH:ref"

Thanks,
 

Google Ads API Team