Getting deadline exceeded exception after deployment

[Ramanajee]

Hi,

I’m encountering a strange issue after deploying to IIS. I’m receiving a "deadline exceeded" error. As a temporary fix, I’ve been recycling the application pool. Can you guys please suggest how to resolve these kinds of issues?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

The DEADLINE_EXCEEDED error could be due to low timeout. However, could you confirm if you’ve set a low timeout? Wait for about 30 seconds, then retry the request. If the error persists try breaking the request into multiple, smaller requests that can be completed more quickly. For more information you may check this document which will explain how to handle this error.

To analyse the issue further, please share complete API logs (request and response with request-id and request header) generated at your end.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.

Thanks,
 

Google Ads API Team

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[2025-07-28 15:59:42Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01swvlN:ref" (ADR-00320803)

[Ramanajee]

Hi,

The system is functioning properly without any issues following the application pool recycle. I don’t believe this is related to the timeout issue. Additionally, we implemented retries when we encountered the "deadline exceeded" error.