API: TOO_MANY_ACCOUNTS_IN_MANAGER error

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Vladimir Tatarsky

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Nov 7, 2017, 3:15:04 AM11/7/17
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Hi guys, I'm getting `TOO_MANY_ACCOUNTS_IN_MANAGER` error http://take.ms/C7ahC
Even though we are not hitting the limit yet:
https://support.google.com/adwords/answer/7526520?hl=en&ref_topic=7554359
It claims that the limit for us is 2'500, but we have ` Totals – all 1861 accounts` in that account.
So how to pass through that error or delete unused accounts for the future? (The REMOVE operator is not supported is not supported for ManagedCustomerOperation)

Vincent Racaza (AdWords API Team)

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Nov 7, 2017, 4:16:09 AM11/7/17
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Hi Vladimir,

The error you are encountering means that you have already reached the allowable limit for creating accounts under your MCC. Kindly refer to this guide for organizing your accounts and you can use the ManagedCustomerService.mutateLink to terminate links to some of your unused accounts if you want to.

If the issue persists after terminating some of your unused accounts, then kindly provide your SOAP request and response logs via Reply privately to author so I can further check.

Thanks,
Vincent
AdWords API Team

Vladimir Tatarsky

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Nov 14, 2017, 11:14:57 AM11/14/17
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Hi Vincent

Due to new Adwords account number limits, we had to move out (unlink) one of our sub-manager account.
Can I use old MCC's credentials to perdorm API operations on "new" MCC (which was a sub-manager earlier) somehow? 
Or I have to create credentials for this new MCC separately?

Vincent Racaza (AdWords API Team)

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Nov 14, 2017, 11:07:06 PM11/14/17
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Hi Vladimir,

Since the new MCC is already unlinked from the original MCC, then the users of your original MCC won't have access anymore to your new MCC. However, in order to use the same OAuth2 credentials from your original MCC to the new MCC, then you need to add the user from your original MCC (on which you have generated the OAuth2 credentials) to your new/unlinked MCC.

Let me know if this helps.
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