Reporting Issue - Google Ads reporting for May 1 (Pacific Time) is incorrect. We will update this message when the issue is resolved and the data is corrected.

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Escribania LOPEZ SEOANE

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May 7, 2019, 7:00:28 PM5/7/19
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Reporting Issue - Google Ads reporting for May 1 (Pacific Time) is incorrect. We will update this message when the issue is resolved and the data is corrected.

I dont understand what it really means? and until when it will appear this messagge.

Thanks

googleadsapi...@google.com

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May 7, 2019, 11:03:56 PM5/7/19
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Hi,

Thank you for reaching out to us. There is a bug that caused Google Ads reporting to be incorrect. The engineering team is still working to correct the data from 12:01am on May 1 to 4:00am May 2 (PDT). You may refer to this blog post for more information about this issue.

Regards,
Dave
Google Ads API Team


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Paul Humphreys

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May 8, 2019, 6:46:25 AM5/8/19
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Is there an expected ETA for the correct numbers? 

Zweitze

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May 8, 2019, 7:06:20 AM5/8/19
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If it's not too much too ask, could you elaborate on what part of Ads reporting was diagnosed as wrong?

I know the blog post states that ALL data (of April 30 and May 1) is wrong. But when I looked for campaigns of an account in that period, I actually got a report with those campaigns of that account. Even the reported currency was correct. In other words, not all data appears to be bad.

Please give guidance on the issues we should be looking for?

googleadsapi...@google.com

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May 8, 2019, 11:33:09 PM5/8/19
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Hello everyone,

@Paul - I'm afraid I couldn't give any specific date on when the issue is expected to be fixed.

@Zweite - Unfortunately, I couldn't comment about the specifics of the issue. As said on the blog post, there was a bug that caused the data of the reports to be incorrect for April 30 and May 1.

My apologies for the inconvenience. Our engineering team is actively working in correcting all the data affected by the issue. I will provide updates on this thread once available. Also, I would suggest to keep an eye on the blog post regarding this issue.

Regards,
Dave
Google Ads API Team


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Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
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Was your question answered? Please rate your experience with us by taking a short survey.
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