Tracking template and auto tagging for managed customers

[Gary Madden]

Hello!

I'm trying to set the tracking template and auto tagging at the account level. I have used the CustomerService to set these on an existing Customer. I have checked that these are set by retrieving the same customer using the CustomerService.

The problem is, when I create a ManagedCustomer, there is no way to set these settings. If I go to Shared Library > URL options in the Campaigns section for the managed customer, I can see that these settings are not set (see screenshot below). The UI makes it looks like the managed customer takes these settings from the owning customer object. Is that right?

[Shwetha Vastrad (AdWords API Team)]

Hi Gary,

TrackingUrlTemplate at the account level needs to be set using CustomerService. Once you create a client account using ManagedCustomerService, you need to set the clientCustomerId header to the ID of the newly created account and then perform a CustomerService.mutate() operation to update the tracking URL template of this customer account. If this value is not being set correctly, could you send over your SOAP request and response logs so I can take a look? Please use Reply privately to author when responding.

Regards,
Shwetha, AdWords API Team.

[Gary Madden]

Hi Shwetha,

Thanks for the reply! I wasn't setting the newly created customer's id in the header. Now I am and my code's working.

Best regards,

Gary