InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using v201506 AdGroupAdService.mutate to ADD new TemplateAd

[Artem Prudnikov]

Hi

Recently i've noticed, that the creation of new TemlateAd (which is copy of another) stopped working. It is still possible to disable an Ad, but when i'm trying to create i receive UNEXPECTED_INTERNAL_API_ERROR. Even if i'm setting only required fields. What am I doing wrong?

Thanks.

[Anthony Madrigal]

Hi,

You are correct. There should be no issues trying to disable an ad. I will need to take a look at why you are unable to create a Template Ad. For that, could you please send me your SOAP request and response through reply privately to author?

Thanks,

Anthony

AdWords API Team

[Anthony Madrigal]

Hi,

I think I may have found a reason as to why you are experiencing this error. I see that the template Id of the original ad you are trying to copy is 456. This type of template ad is not supported through AdWords API. Here is a link to all the supported template ads for the API.

Cheers,

Anthony

AdWords API Team

[Artem Prudnikov]

But what is the template type with such Id? And how could this situation (when I've created ad with UI and couldn't copy with API) could occure? Is this normal behavior or not?

Thanks

[Anthony Madrigal]

Hi,

Unfortunately, I do not know offhand what template type is associated to that ID. However, there are a few template ads that are not supported through API but can be created through the UI. So, this is normal behavior.

Hope this helps!

Regards,
Anthony

AdWords API Team

[Artem Prudnikov]

So if Ad with this templateId can't be copied via AdWords API can I create new Ad with this templateId? Create with AdWords API, of course.

[Anthony Madrigal]

Hi,

Unfortunately, if the template ads cannot be created by copying through the API, they cannot be created either. Your only choice would be to create them through the UI. Here is a list of all the supported template ads via the API.