Ruby On Rails: AdsCommon::Errors::AuthError - OAuth2 token refresh failed:

[SOHAIR AHMAD]

Hi, 

I just regenerated the Refresh token and Access token. My problem is not resolved yet, as I am still getting the same error.

I am using Ruby wrapper https://github.com/googleads/google-api-ads-ruby, and I also asked the question here: https://github.com/googleads/google-api-ads-ruby/issues/27#issuecomment-282208227, they refered me here,

If anyone here can resolve my problem I will be thankful.

These are my settings:

:authentication:
  :method: OAuth2
  :oauth2_client_id: <my-client-id>
  :oauth2_client_secret: <my-client-secret>
  :developer_token:<my-dev-token>
  :client_customer_id: < client_customer_id >

  :user_agent:<user-agent>
  :oauth2_token:
    :access_token: <access-token>
    :refresh_token: <refresh-token>
    :issued_at: 2016-12-02 13:32:53.592650000 -08:00
    :expires_in: 3600
    :id_token:
:service:
  :environment: PRODUCTION
:connection:
  :enable_gzip: false
:library:
  :log_level: INFO

Here is backtrace:

AdsCommon::Errors::AuthError - OAuth2 token refresh failed:
  google-ads-common (0.12.6) lib/ads_common/auth/oauth2_handler.rb:100:in `rescue in refresh_token!'
  google-ads-common (0.12.6) lib/ads_common/auth/oauth2_handler.rb:94:in `refresh_token!'
  google-ads-common (0.12.6) lib/ads_common/auth/oauth2_handler.rb:87:in `get_token'
  google-ads-common (0.12.6) lib/ads_common/auth/oauth2_handler.rb:79:in `auth_string'
  google-adwords-api (0.22.0) lib/adwords_api/report_header_handler.rb:50:in `headers'
  google-adwords-api (0.22.0) lib/adwords_api/report_utils.rb:257:in `get_report_request_headers'
  google-adwords-api (0.22.0) lib/adwords_api/report_utils.rb:224:in `make_adhoc_request'
  google-adwords-api (0.22.0) lib/adwords_api/report_utils.rb:209:in `get_report_response'
  google-adwords-api (0.22.0) lib/adwords_api/report_utils.rb:56:in `download_report'

[Peter Oliquino]

Hi Sohair,

Could you confirm if you are still experiencing the error? The OAuth issue should be resolved by now, however, if you are still getting the error, kindly send us any logs or SOAP request and response. You may reply using Reply privately to author.

Cheers, 

Peter

AdWords API Team