No response from the Google Support Team about the submitted developer token request.

[Matthew Taylor-Farrington]

Hello Team,

It's been more the one month that I have requested twice a month for basic access to the Google ads developer token, But the Google support team hasn't given any response, update or acknowledgement about the request.

Due to this, my business development is stuck in the process.

can anyone please help me to get the developer token so that I can continue the development of my business,

Still, I didn't get any kind of Case ID or anything.

Please look into this issue, and help me to solve this issue.

Thanks @Google Team.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
• The type of access which you have requested for?

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: requested
• Cases ID: requested
• Access type: Basic

Do reach out to the Google Ads API support team, for any queries related to the API.



 

This message is in relation to case "ref:!00D1U01174p.!5004Q02pW3gj:ref"

Thanks,
 

Google Ads API Team

[Matthew Taylor-Farrington]

Hello Team,

I haven't received any case ID yet. I guess it's never been generated.
MCC ID: 705-785-1321.
Access Type: Basic

Please give me an update regarding the application status. My business is stuck due to this.

Thank you.

[Matthew Taylor-Farrington]

Hello Team,

I haven't received any Case ID yet. I think the case ID has never been generated for my application. 
Please give me the proper further guidance, Due to this Access level my business has been stuck for the last 3 months.

Thank you.

On Wednesday, 25 October 2023 at 12:14:32 UTC+5:30 Google Ads API Forum Advisor wrote:

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

I would like to inform you that the case Id will be present in the auto generated email from the compliance team after submitting the application form. 

Kindly note that the concerns related to access requests are out of scope for the Google Ads API support team, as our team specializes in Google Ads API related concerns and technical implementations only. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

• Google Ads Manager Account (MCC) ID

@Compliance team, please confirm if you are able to assist in the below access request and the user did not receive the Case Id.

Summary:

The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 705-785-1321
• Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.

[Matthew Taylor-Farrington]

Hello Team,

Please find the below details.

Case ID : 3-6532000034698
MCC ID: 705-785-1321,

Please give me an update regarding my application request status.

Thank you.

[Veyis Ahsak]

05396312735

22 Kasım 2023 Çarşamba tarihinde Matthew Taylor-Farrington <purpleb...@gmail.com> yazdı:

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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[Veyis Ahsak]

Hello watcap 05396312735

23 Kasım 2023 Perşembe tarihinde Veyis Ahsak <veyisah...@gmail.com> yazdı:

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[Matthew Taylor-Farrington]

Hello Veyis Ahsek,
Thanks for the response,

Can you please explain to me the number "05396312735", 
I didn't understand it.

Thanks.

adwords-api...@googlegroups.com

For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
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You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group.

To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/ec77998c-21b2-489a-bd7b-e2978ada131an%40googlegroups.com.

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[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

Since the access requests are handled by the Google Ads API Compliance team, they are actively addressing the matter and please note that access-related issues are beyond our current scope. Looping the Compliance team back to this thread for further assistance. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for Google Ads API access with the below details.

Google Ads Manager Account (MCC) ID: 705-785-1321

Case ID: 3-6532000034698. 
Access level: Basic