googleadsapi-support@google.com; adsapi@forumsupport.google;

[Ronak Shah]

Hello,

We have completed the Adowrds to GoogleAds Api migration.

We are using Google Ads API to get ad_group_ad and keyword_view report data by issuing a GAQL search query.

There are 2 accounts under our managerId: Once for web and one for mobile application.

When we issue a query we are able to get the data for the CustomerId for web account whereas the customerId for mobile App account returns 0 records.

We see that the customerId for which we are not getting any data ingested contains inactive campaigns. 

When we do backfills, the API is not returning any records even if the campaigns were active during the previous date range used in backfill, if those campaigns are inactive currently.

Is there a way to ingest data even for customerIds currently containing inactive campaigns that were active at some point in the past?

[Google Ads API Forum Advisor]

Hello Ronak,

Thanks for reaching out to the Google Ads API forum. Could you please give us more context to your API question? So that we can accurately suggest what report type/API services to use, could you provide more details to the data that you want to get using Google Ads API? If the data that you want to retrieve can be seen in the UI, then please provide the screenshot of the whole UI.

If you're encountering any API errors or a value mismatched, you may provide us with the complete request and response logs with request-id and request header generated on your end, so that we are able to see all account details into the logs to take a closer look at the issue. Let me know if you have any questions.

Please send the requested details via the Reply privately to the author option. If this option is not available, you may send the details directly to our googleadsapi-support@google.com alias by referring to this thread.

Best regards,

Jakeia Sabrina Google Ads API Team

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