RE: code 13 / Internal error encountered when retrieving an extension feed item

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Google Ads API Forum Advisor Prod

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Apr 28, 2021, 10:09:39 PM4/28/21

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Hi Robert,

Thank you for reaching out to our API support team.

However, I had to delete your initial post as it contained your complete logs. So our team can further investigate, could you confirm if the internal_error is being encountered consistently even after retries?

Also, could you also share the complete request and response logs, with the request-id, of those requests that were successful? You may send the requested details using the Reply privately to author option.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team

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Robert Humphries

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Apr 29, 2021, 4:40:02 AM4/29/21

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Good Morning,

Yesterday the issue was repeatable, but the script now runs correctly, so I am happy the issue is resolved :)

Thanks for your help,
Robert

Google Ads API Forum Advisor Prod

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Apr 29, 2021, 10:03:03 AM4/29/21

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Hi Robert,

Thanks for letting us know that the issue is resolved. Please let us know if you have any other API questions.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team

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