MCC Linking - Maximum Number of Allowed Managers

[dynamic.a...@ecommera.co.uk]

I have a client's account which we are trying to link to my MCC account.  While requesting client approval we receive the message "This client is already linked to the maximum number of allowed managers.".  The client checked their setup (and sent me a screenshot) and they only have one client manager currently linked to them.  The limit should be 5, so we're not sure why we're hitting this error.

Any help would be appreciated.

Thanks,

Mark Jenkins

[Anash P. Oommen (AdWords API Team)]

Hi Mark,

I recommend asking this question on https://www.en.adwords-community.com/. Though account linking is relevant to API, it is more a UI feature, and our team can't help you with UI issues.

Cheers,

Anash P. Oommen,

AdWords API Advisor.

[Richard Linklater]

Hello, We have had this error to. 

I believe there is difference when link an MCC to an MCC. There can only be a one MMC linked to another. For example if your MMC was called Joe MCC and you wanted to link to Tom MCC you could, but if Gary MCC also wanted access to the whole of Tom MCC they wouldn't be able to.

You can have up to 5 MCC's linked to an individual account (child account) so that multiple agencies / groups could effectively manage one account.

Hope this makes sense. If any one can clarify this it would be a great help.

[Anash P. Oommen (AdWords API Team)]

Hi Richard,

Yes, the limits you mention are correct. As for your use case - if Tom MCC would want to manage Joe MCC, then they can link Joe MCC under their account. If an additional Gary MCC wants to manage Joe MCC, then the workaround would be to invite Gary to manage Joe MCC. Then Gary can use that login to make API calls to whole of Joe MCC accounts.

Cheers,
Anash P. Oommen,
AdWords API Advisor.