Whitelist Google Ads Account for First-Party Data

[Shane karp]

Hello,

Does anyone have any recommendations on how to get my Google Ad account whitelisted so it can ingest first-party data from other sources? I was sent here from this Google Blog about the topic. 

Any help would be greatly appreciated, as Google's chat support was not able to do anything. 

[Google Ads API Forum Advisor Prod]

Hi Shane,

Thanks for reaching out. As mentioned in the Ads API Customer Match documentation, you must reach out to your Google Ads representative for more information on this. 

Regards,
Matt
Google Ads API Team

Matt Google Ads API Team

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[Shane karp]

Hi Matt - thank you for following up. We do not have a Google Ads rep, despite meeting the requirements laid out to have one. I've also been told there's no way to request one. If Google continues stonewalling access to the tools that makes Google Ads most impactful, I'm not sure my organization can continue to use the product. Let me know if you are able to support in any way. 

[Google Ads API Forum Advisor Prod]

Hi Shane,

As Customer Match isn't an API-specific, allowlisted feature, I would recommend reaching out to Ads product support for further assistance on this.