Getting only zeros from Campaign Performance Report

[theadsguy]

Hi,

I have been developing with the google ads api in Python for a few months now, and until today I was able to get real data. Now suddenly, all values I get are zeros. I've tried going back to old dates also, but the same thing.

The query that is made is along the lines of (dumped from ReportQueryBuilder):

SELECT CampaignId, CampaignName, Device, Date, CampaignStatus, Clicks, Impressions, Conversions, ConversionValue, Cost, ConversionRate, CostPerConversion FROM CAMPAIGN_PERFORMANCE_REPORT WHERE CampaignStatus IN ["ENABLED", "PAUSED"] AND CampaignId IN [<bunch_of_campaign_ids>] DURING 20200801,20200807

In the past the same dates have had data. In fact I had fetched it, and saved the output. Then I erased it for some refreshing purposes, and now when I fetch it I'm getting all zeros. What could be the problem?

Thanks!

[Google Ads API Forum Advisor Prod]

Hi Theadsguy,

Thanks for reaching out. With regards to your concern, can you please provide  complete downloaded report, and screenshot of the Ualong with customer id of the call via Reply privately to the author so that I can further investigate the issue. You can find information on enabling logging in the ReadMe of your client library.

Thanks,

Nirmitabahen Gaurav Patel Google Ads API Team

 

ref:_00D1U1174p._5004Q23uQMl:ref

[Google Ads API Forum Advisor Prod]

Hi Theadsguy,

Thanks for reaching out. With regards to your concern, can you please provide  complete downloaded report, and screenshot of the UI along with customer id of the call via Reply privately to the author so that I can further investigate the issue. You can find information on enabling logging in the ReadMe of your client library.

[theadsguy]

Reply to author button is disabled. How do I reply privately with the details?

[Google Ads API Forum Advisor Prod]

Hi Thead,

If there is still an issue with the button, you can try re-posting the question or just sending the info directly to googleadsa...@google.com.

Thanks,
Nirmita Patel