Uploading Enhanced Conversions - No transaction ID

[Sugiyama Takuya]

Hi,

I'm trying to upload Enhanced Conversions with Python SDK.

Referring to

https://developers.google.com/google-ads/api/docs/conversions/enhance-conversions

and

https://github.com/googleads/google-ads-python/blob/fd6b65e575a9e98cb5c3c15166249442e79f2e5d/examples/remarketing/upload_conversion_enhancement.py

But it seems failed and diagnostics page shows below:

`コンバージョン イベントからの取引IDがありません` (No transaction ID from conversion event)

According to the response obtained by the SDK, there is no partial errors and code is 0.
I suspected that the transaction id meant the order id, and I suspected that the order_id was missing, but that did not seem to be the problem. The order id is set to a random UUID.

How can I set transaction Id to Enhanced Conversion?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out.

Could you please provide full screen screenshot in the English language so that i can further investigate the issue?Please reply privately author option.

Thanks,

Nirmita Google Ads API Team

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[Sugiyama Takuya]

Here is a screenshot of the English version

It seems that the problem is still the transaction id, not the order id, but I have not figured out how to set the transaction id using the Python SDK.
There is a link to the documentation, but I could not find out how to enable it with the Python SDK.
https://support.google.com/google-ads/answer/11954870#zippy=%2Cmissing-transaction-id-from-api

Also, I seem to be getting more errors even though I have not changed any input. the top one of the two errors seems to be an API ping issue, but I cannot find any valid documentation on what an API ping is.
I can't find any valid documentation on what API ping is. https://support.google.com/google-ads/answer/11954870#zippy=%2Cunresolved-api-errors

Thank you.

2022年5月17日火曜日 5:38:33 UTC+9 adsapi:

[Google Ads API Forum Advisor]

Hi Sugiyama,

Thank you for providing the screenshot with English language.

With regard to your concern, so our team can further investigate and give guidance accordingly, could you provide the complete request and response logs with request ID and request header generated on your end?

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Carmela Google Ads API Team

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[Sugiyama Takuya]

> Reply privately to author

I did it yesterday and I am worried because it was my first attempt. Are you able to visibility my message yesterday?

2022年5月23日月曜日 11:36:33 UTC+9 adsapi:

[Google Ads API Forum Advisor]

Hi,

Thanks for reaching out.

We would recommend you please reach out to the product support team via clicking on contact us option.

Thanks,

Nirmita Google Ads API Team

 

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