Managed Customer Service BAD_ID ERROR

[Emre Akkuş]

Hi,

I'm trying to link Account to Mcc Account. I'm using ManagedCustomer Service MutateLink method.
I think i'm doing everything right but i got an unknown Error.

I am sure that i give the correct Ids of Accounts.

Mcc Id to managerCustomerId
Acc Id to clientCustomerId

Please Help.

request:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v20="https://adwords.google.com/api/adwords/mcm/v201409" xmlns:v201="https://adwords.google.com/api/adwords/cm/v201409">

   <soapenv:Header>

      <v20:RequestHeader>

         <!--Optional:-->

         <v201:clientCustomerId>********</v201:clientCustomerId>

         <!--Optional:-->

         <v201:developerToken>********</v201:developerToken>

         <!--Optional:-->

         <v201:userAgent>Test</v201:userAgent>

         <!--Optional:-->

         <v201:validateOnly>False</v201:validateOnly>

         <!--Optional:-->

         <v201:partialFailure>False</v201:partialFailure>

      </v20:RequestHeader>

   </soapenv:Header>

   <soapenv:Body>

      <v20:mutateLink>

         <!--Zero or more repetitions:-->

         <v20:operations>

            <!--Optional:-->

            <v201:operator>ADD</v201:operator>

            <v20:operand>

               <!--Optional:-->

               <v20:managerCustomerId>*****</v20:managerCustomerId>

               <!--Optional:-->

               <v20:clientCustomerId>*******</v20:clientCustomerId>

               <!--Optional:-->

               <v20:linkStatus>PENDING</v20:linkStatus>

               <!--Optional:-->

               <v20:pendingDescriptiveName>Test</v20:pendingDescriptiveName>

            </v20:operand>

         </v20:operations>

      </v20:mutateLink>

   </soapenv:Body>

</soapenv:Envelope>

response:

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

   <soap:Header>

      <ns2:ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/mcm/v201409" xmlns="https://adwords.google.com/api/adwords/cm/v201409">

         <requestId>00050f5a192c40480adb218438001d62</requestId>

         <serviceName>ManagedCustomerService</serviceName>

         <methodName>mutateLink</methodName>

         <operations>1</operations>

         <responseTime>118</responseTime>

      </ns2:ResponseHeader>

   </soap:Header>

   <soap:Body>

      <soap:Fault>

         <faultcode>soap:Server</faultcode>

         <faultstring>[ManagedCustomerServiceError.BAD_ID @ operations[0]]</faultstring>

         <detail>

            <ns2:ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201409" xmlns:ns2="https://adwords.google.com/api/adwords/mcm/v201409">

               <message>[ManagedCustomerServiceError.BAD_ID @ operations[0]]</message>

               <ApplicationException.Type>ApiException</ApplicationException.Type>

               <errors xsi:type="ns2:ManagedCustomerServiceError" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

                  <fieldPath>operations[0]</fieldPath>

                  <trigger/>

                  <errorString>ManagedCustomerServiceError.BAD_ID</errorString>

                  <ApiError.Type>ManagedCustomerServiceError</ApiError.Type>

                  <ns2:reason>UNKNOWN</ns2:reason>

               </errors>

            </ns2:ApiExceptionFault>

         </detail>

      </soap:Fault>

   </soap:Body>

</soap:Envelope>

[Emre Akkuş]

I've managed to get it worked after several attempts.

You have to give cliendCustomerId and managerCustomerId without DASHES -----  ex: 1231231234  NOT 123-123-1234
but i think it does not matter how you input clientCustomer id in the header.

[Danial Klimkin]

Correct, as per documentation, these fields are Long:

  https://developers.google.com/adwords/api/docs/reference/v201409/ManagedCustomerService.ManagedCustomerLink

ClientCustomerId matters if you have a tree with MCC and sub-MCCs under it.

-Danial, AdWords API Team.