Basic access for the API is taking forever, (+2 months and still waiting)

56 views
Skip to first unread message

Juan Insignares

unread,
Mar 8, 2024, 11:36:35 AM3/8/24
to Google Ads API and AdWords API Forum
Dear Google Ads API community,
I put in a request for basic access last year, but I heard nothing. I have also applied countless times in order to get an update on progress and have heard nothing. I really need an update on this. I really need your help.
Sincerely
MCC 600-890-2678

Google Ads API Forum Advisor

unread,
Mar 8, 2024, 4:37:41 PM3/8/24
to juda...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you applied for Basic access developer token, but you haven’t received any response.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the developer token access with the below details.
  • Google Ads Manager Account (MCC) ID: 600-890-2678
  • Cases ID: requested
  • Access type: Basic
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzo05:ref"

Thanks,
 
Google Logo Google Ads API Team


Reply all
Reply to author
Forward
0 new messages