Call Extension Clicks

[Eli Star]

Hello Forum,

Can call extension clicks be tracked via the tracking template?

Is there a way for us to find out the IP address of people who click a call extension?

Does call reporting factor in the answer?

Thank you for your support!

[Google Ads API Forum Advisor Prod]

Hi Eli,

This is more of a product related question. You should reach out to the product team so they can assist you.

Regards,
Anthony
Google Ads API Team

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[Eli Star]

I apologize for not being specific enough. I am most certainly asking about the API.

Let's say a call extension was clicked:

I am not getting a website visit out of the click by definition -- thus many of the processes that fire on an ad click are not happening, as far as I can tell.

Our application is used to track what happens when an ad is clicked. I have all the information I need for a "normal" ad click, but I am not getting much info as it relates to Call Extension clicks. I would like to capture the IP of the call extension clicker, as well as a total count of Call Extension clicks per campaign on a given date range. Can you point in me in some sort of direction that might get me the info I'm after?

[Google Ads API Forum Advisor Prod]

Hi Eli,

While it's not possible to get the IP of a call extension clicker, you can run the Placeholder Report to get performance data on your call extensions and see what campaigns they are from. You can also run the Placeholder Feed Item Report which will give you performance data on each individual call extension.

Regards,
Anthony
Google Ads API Team

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