Image Ads don't fail audit; phone support says "API change"

25 views
Skip to first unread message

Berry

unread,
Apr 28, 2015, 8:34:38 AM4/28/15
to adwor...@googlegroups.com
Our new ads don't pass auditing anymore, since last month or so.

We're using Python,
We're using v201409, and prefer not to move to 201502 yet, until its sunset.


More info:
Until last month, our images passed auditing normally.
At some points we realized 100% of the ads uploaded via API are not accepted by the auditors;
We can see that Adwords web-UI changed around Image Ads, and we can also see differences between new and old images via API, e.g. devicePreference was added;
But we'd rather know what changed, officially, rather than reverse engineer.

Please tell us specifically what changed in the Image Ads upload API?

Attached:
an Ad uploaded via original v201409 version (via API)
and a recently uploaded Ad, after the change (manually).

Thank you
old.txt
new.txt

Anash P. Oommen (AdWords API Team)

unread,
Apr 28, 2015, 2:46:11 PM4/28/15
to adwor...@googlegroups.com
Hi Berry,

DevicePreference is a field that you explicitly add in your code when creating an image ad. See https://developers.google.com/adwords/api/docs/reference/v201502/AdGroupAdService.ImageAd#devicePreference for details.

So if you see the devicePreference field set, then that means that your code is sending that field. API doesn't set this preference automatically.

As for the disapprovals, the change history suggests that your ads were initially rejected for destination URL not working, but seems they have been approved again.

Cheers,
Anash P. Oommen,
AdWords API Advisor.
Reply all
Reply to author
Forward
0 new messages