Failed to create an offline conversion in Google Ads Date is after allowed maximum

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Charles Rodmell

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Jan 31, 2023, 9:46:10 AM1/31/23
to Google Ads API and AdWords API Forum
Hi. I'm trying to setup an offline conversion from PipeDrive to GADS via Zapier.
The fields I'm grabbing are as below. The date IS in the past. Any idea why I'm getting this error (any advice much appreciated):

Failed to create an offline conversion in Google Ads
Date is after allowed maximum., at conversions[0].conversion_date_time

currency
GBP
identifier_source
phone
mainAccountId
(hidden)
managedAccountId
(hidden)
name
105349xxxx (changed)
phone
07895 621 xxx (changed)
time
2023-01-31 14:09:12
value
£840

Charles Rodmell

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Jan 31, 2023, 9:48:08 AM1/31/23
to Google Ads API and AdWords API Forum
Note: trying to use it to capture clicks on phone numbers in adverts - is this even going to work? Does ads know what number made the call?

Charles Rodmell

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Jan 31, 2023, 11:21:52 AM1/31/23
to Google Ads API and AdWords API Forum
I just changed it to use current time instead. Passes the test now. Weird.

Google Ads API Forum Advisor

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Jan 31, 2023, 11:34:42 AM1/31/23
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Hi Charles,

Thank you for reaching out to our Google Ads API support team.

The Date is after allowed maximum., at conversions[0].conversion_date_time error indicates that you are possibly uploading using a timestamp greater than the current one during the upload. You may also note that this field also considers the timezone.

However, so our team can take a closer look and confirm the cause, could you also share your complete request and response logs and request-id, generated when the error occurred? If you haven't yet, logging can be enabled by referring to this guide and by using the DEBUG log setting.

You can then send the requested information via the Reply privately to author option. If this option is not available, you can send the details directly to our googleadsa...@google.com alias instead.

As for your question "Does ads know what number made the call?", you can refer to this article for more information on call conversion tracking.

Best regards,

Google Logo
Peter Laurence
Google Ads API Team
 


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