Unable to obtain business_logo and business_name of customerasset

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北村史奈

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Feb 1, 2024, 3:18:54 AM2/1/24
to Google Ads API and AdWords API Forum
Hello,
I would like to retrieve business_logo and business_name of customerasset, but even though they are set, I get 0 results.
The callouts and structured snippets that are also set at the account level can be retrieved, so please check if this is a problem.
By the way, business_logo and business_name of campaignAsset are correctly retrieved. The query for retrieval is as follows.
SELECT customer_asset.asset,customer_asset.field_type,customer_asset.resource_name, customer_asset.status FROM customer_asset WHERE customer_asset.status = 'ENABLED'

The response for retrieval is as follows.
{ "fieldMask": "customerAsset.asset,customerAsset.fieldType,customerAsset.resourceName,customerAsset.status" }

Google Ads API Forum Advisor

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Feb 1, 2024, 4:35:41 AM2/1/24
to fumina....@ad-flex.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you want to retrieve business_logo and business_name of customer_asset resource. 

Could you please provide us with the uncropped screenshot of the UI which includes business_logo and business_name fields that you want to retrieve via query so that we can assist you further

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02ryjWw:ref"

Thanks,
 
Google Logo Google Ads API Team


 

kitamura

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Feb 4, 2024, 10:19:52 PM2/4/24
to Google Ads API and AdWords API Forum
Hi.
Thank you for your reply.
I would like to send it by email rather than on the forum because it contains customer information.
Could you please tell me your email address?

2024年2月1日木曜日 18:35:41 UTC+9 Google Ads API Forum Advisor:

Google Ads API Forum Advisor

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Feb 5, 2024, 3:19:06 AM2/5/24
to fumina....@ad-flex.com, adwor...@googlegroups.com
Hi,

Thank you for getting back to us.

You can send the requested details via Reply privately to the author option or a direct private reply to this email.
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