Re: Total size limit for image assets in a BatchJob

[Axel Aumann]

Addendum: 
The limit of a maximum of 15 images has not been exceeded.

Axel Aumann schrieb am Dienstag, 12. September 2023 um 11:56:05 UTC+2:

Hello,

we currently face a problem creating new display ad campaigns inside a batch job.
The whole batch job fails with an INTERNAL_ERROR. Our assumption is that the error is caused by an internal restriction regarding the total size of all included images, because the batchjob succeeds if we transfer only some of the images for the responsive diplay ad.
All images individually comply to the 5120kb restriction. And it doesn't matter which of the images but how many of them we omit to get the batch job work.
I attached the logs of an example request and response.

Thank you in advance

[Google Ads API Forum Advisor]

Hi,

Thank you for contacting the Google Ads API support team.

Please be informed that I have removed your response from the forums as it contains the PII information.

By reviewing your query, I understand that you are encountering 'INTERNAL_ERROR'. As per API documentation, the Internal_error occurs when something unexpected happens while processing the request. To handle this kindly retry the requests that failed with this error, using an exponential backoff schedule for the retries.
 
If the issue still persists, please get back to us.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2okW0n:ref"

Thanks,
 

Google Ads API Team