Exception "Problem sending data to report download server" while fetching the click report.

[ngala....@gmail.com]

I am getting an exception every time my batch runs Importer which is scheduled everyday midnight.

2018-04-23 00:01:12,681 ERROR [main] (GoogleAnalyticsImporter.java:80) Failed

com.google.api.ads.adwords.lib.utils.ReportException: Problem sending data to report download server.

at com.google.api.ads.adwords.lib.utils.AdHocReportDownloadHelperImpl.downloadReport(AdHocReportDownloadHelperImpl.java:91)

at com.google.api.ads.adwords.lib.utils.AdHocReportDownloadHelperImpl.downloadReport(AdHocReportDownloadHelperImpl.java:60)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.google.api.ads.common.lib.utils.AdsUtilityInvocationHandler.handleInvocation(AdsUtilityInvocationHandler.java:46)

at com.google.common.reflect.AbstractInvocationHandler.invoke(AbstractInvocationHandler.java:84)

at com.sun.proxy.$Proxy21.downloadReport(Unknown Source)

at com.google.api.ads.adwords.lib.utils.AdHocReportDownloadHelper.downloadReport(AdHocReportDownloadHelper.java:46)

at com.google.api.ads.adwords.lib.utils.v201710.ReportDownloader.downloadReport(ReportDownloader.java:73)

which also says : 

Caused by: java.net.ConnectException: Connection timed out (Connection timed out)

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)

at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)

at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)

at java.net.Socket.connect(Socket.java:589)

at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:673)

at sun.net.NetworkClient.doConnect(NetworkClient.java:175)

at sun.net.www.http.HttpClient.openServer(HttpClient.java:463)

at sun.net.www.http.HttpClient.openServer(HttpClient.java:558)

at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)

at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)

at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)

at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1156)

at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1050)

at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)

at sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1334)

at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1309)

at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:259)

at com.google.api.client.http.javanet.NetHttpRequest.execute(NetHttpRequest.java:77)

at com.google.api.client.http.HttpRequest.execute(HttpRequest.java:981)

at com.google.api.ads.adwords.lib.utils.AdHocReportDownloadHelperImpl.downloadReport(AdHocReportDownloadHelperImpl.java:75)

... 13 more

When i try to debug it, everything seems fine and working well..

May I get any help understanding the reason for this weird behavior as this is the case past few days and never happened before.

[Luis Xander Talag (AdWords API Team)]

Hi,

To further investigate this, could you provide the complete report definition when you encountered the issue as well as the clientCustomerid you are using? Please reply via Reply privately to author.

Thanks and regards,

Luis

AdWords API Team