API limits START_INDEX_IS_TOO_HIGH

[Ivan Ryazanov]

Hi!  According to API docs we have a limit in 100,000 for start index of request. https://developers.google.com/adwords/api/docs/appendix/limits#general

I'm trying to get Ad Group Criteria but I get START_INDEX_IS_TOO_HIGH instead of.

ApiException{applicationExceptionType=ApiException, errors=[SelectorError{apiErrorType=SelectorError, errorString=SelectorError.START_INDEX_IS_TOO_HIGH, fieldPath=, reason=START_INDEX_IS_TOO_HIGH, trigger=1001000}]}

Could you please clarify why I get this error at 1 000, 000 ?  Why not 100,000? Is it a mistake in docs? 

[Zorion]

Hi Ivan,

The error message seems to point that the start index is 1001000 (1,001,000) which is bigger than 100000 (100,000).

Perhaps I read it wrong, sorry if that's the case, just dismiss my reply.

In order to work with that limit we use the order by clause to the key of the object and when we reach the start_index_too_high we filter the last key found.

There are some complexities when the key is compound (like the ad group criterions) but we manage them with simple ">=" filters, ordering both keys and dismissing some repeated results.

I hope it helps.

[Ivan Ryazanov]

Hi, Zorion! Thank you for the last answer. 

You wrote 1 001, 000 is bigger than than 100, 000. Thats right and I get this error if I specify a starting index like this.

But! If I specify, for instance, 999, 999  as a starting index (which is also bigger that 100, 000) the API returns data successfully. 

So that limit is 1 000, 000.  Maybe docs give us wrong info about the limit in 100, 000?

[Zorion Arrizabalaga Aguirre]

Hi Ivan,

For sure 999999 is bigger than 100000, so you are right and the documentation is not accurate.

If it works for 999999, good for you! Just don't rely on it. There are several objects types affected by START_INDEX so perhaps they don't have exactly the same limits and 100000 is the lowest one (a safe number).

You should manage it even if the documentation is not accurate in the exact limit.

Best regards!

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[Google Ads API Forum Advisor Prod]

Hi All,

I see that you're encountering a Start Index is too High error. Could you provide us with your request and response logs for where this error occurs so that I may further investigate this issue?

Thank you,
Bryan, Google Ads API Team

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